Leak Detection in Newport
A leak you cannot hear still costs you every day it runs, and our leak detection in Newport exists to stop both the waste and the damage. We are QBCC licensed, and every job is done by a licensed plumber. Call (07) 3524 0766 and we will trace the loss, quote the fix, and get it repaired same-day where we can.
If we're late, $100 comes off your bill
- Licensed and InsuredEvery job done by a licensed plumber. QBCC No: 15024607
- Fixed Quote FirstFlat-rate pricing, agreed before any work starts
- Lifetime Labour WarrantyBacked by our Fix-It-or-It's-Free guarantee (T&Cs apply)
- $0 Call-Out FeesNo extra charge for nights, weekends or public holidays
The trouble with a hidden leak is the silence. Water can escape underground, inside a wall or beneath a slab and waste thousands of litres a day before anyone notices. The first sign is often a bill that makes no sense, or a stain that appears with no tap above it.
Our Newport team starts with the evidence, not with a sledgehammer.
Where Hidden Leaks Show Up in a Home
A leak leaves signs in three places: the meter, inside the home and out in the garden. At the meter, the numbers or dial creep while every tap in the house is off. Inside, you see damp patches or stains on walls and ceilings, finishes that swell or peel, and a musty smell that no cleaning shifts.
Outside, ground that stays soggy or a patch of lawn greener than its neighbours tells the same story. A higher water bill is the thread that ties all of it together. A leak does not take weekends off, so the meter records it around the clock, and the account grows until the escape is found and stopped.
Reading soggy ground takes local care. Around the canal streets near Southern Cross Park, groundwater sits close under every block, so a damp lawn after a high tide means little on its own. That is exactly why the meter, not the lawn, decides whether water is actually being drawn.
Check Your Water Meter Before You Call
Run the test with every outlet and appliance that draws water switched off: taps, the hose, the washing machine, the dishwasher, a plumbed-in fridge and any irrigation. Photograph the numbers on the meter, red digits included, and leave the meter's own tap turned on. Give it at least one hour with nothing used anywhere on the property, then read the meter again.
Movement in that hour means water is escaping somewhere past the meter, on your side, and a licensed plumber should trace it. A meter sitting dead still while the ground nearby stays wet points the other way, to the utility's pipe. Water pooled in the meter box itself goes to Unitywater, so report that straight to them.
How a Plumber Pinpoints a Hidden Leak
We work in a fixed order: verify the leak at the meter, close off sections of the line, pressure-test each section, then narrow the search before anything is opened. The stretch that loses pressure holds the leak.
From there, the search tightens. Listening along an exposed pipe or a wall picks up the sound of escaping water, and moisture readings in walls, floors and subfloor timber show where it is reaching. Nothing gets opened until the location is settled, which keeps your tiles and plaster where they belong.
Salt air off the canals shortens the life of brass fittings and pipe clips, so we also check the plain culprits on this estate before chasing anything exotic. The water pipe repairs page covers the repair work once the leak is found.
A hose that has split rather than a pipe that has failed is a different job again, and our flexi hose replacement page covers it. A pipe that lets go in a flood of water is urgent, and the burst pipe repairs page covers that response.
What the Utility Needs Before It Adjusts a Bill
A concealed leak, meaning water escaping out of sight on your side of the meter, can earn a bill adjustment when the repair meets the utility's rules. The conditions are:
- the leak is hidden from view, underground, in concrete or under the building, and one you could not reasonably have known about;
- the repair happens within 30 calendar days of you finding out;
- the account holder applies in writing with a licensed plumber's invoice, or a statutory declaration if the owner did the repair, checked by a licensed plumber;
- the application reaches Unitywater no more than 12 months after the repair date, with at most two billing quarters adjustable and the usage claim allowed once per property;
- the repair is a lasting one, because a temporary water service does not count.
Not everything qualifies. Water lost through leaking taps, toilet cisterns, hot water systems and other water appliances is excluded, along with sprinklers, irrigation, pools and outdoor water features.
Rentals and units have their own path. If the utility alerts a tenant to a possible leak, the owner or agent counts as informed from that point. In a community titles scheme with utility-read sub-meters, the lot owner claims for a leak on their lot and the body corporate claims for common land.
How a Leak Detection Visit Runs
- 1
Tell us what's happening
Call (07) 3524 0766 or send the form with a few details about the problem in Newport. A clear description helps us bring the right parts.
- 2
We test and trace on site
We start at the meter and confirm the loss, then work through the home and garden section by section until the leak is pinned to one stretch of pipe. You see what we found before any repair is agreed.
- 3
Approve a fixed price
You get a fixed quote before any work starts, with flat-rate pricing and no hidden fees. Nothing goes ahead until you say yes.
- 4
Pay when it's finished
Pay by card or EFTPOS on site once the job's done, or ask about Fix now, pay later.
Plumbing job in Newport?
$0 call-out fees, available 24/7, and same-day where we can.
Leak Detection Questions From Newport
Call (07) 3524 0766How much does leak detection cost in Newport?
The price depends on where the water is escaping and how much line we have to test. Access through a wall, a slab or garden beds changes the work, and so does the number of pipe runs in a large home. You get a fixed quote before any work starts, so the figure is settled before we open anything.
Will Unitywater reduce my bill for a hidden leak?
Yes, when the leak meets the utility's concealed leak rules. The leak has to sit hidden from view on your side of the meter, be repaired within 30 calendar days of you finding out, and be backed by the plumber's invoice with your written application.
Do leaking taps or toilets count as concealed leaks?
No. Water lost through leaking taps, toilet cisterns, hot water systems and other water appliances is excluded, and so are sprinklers, irrigation and pools. Only leaks hidden in the ground, concrete or the building itself can qualify.
How long do I have to repair a hidden leak?
You have 30 calendar days from finding out about it here in Moreton Bay. The repair also has to be a lasting one, and an invoice from the plumber who did the work, or a statutory declaration, supports the claim.
How does a plumber find a leak under a slab?
We confirm the loss at the meter first, then isolate the line stretch by stretch and pressure-test each part to find where the pressure drops. Listening along the pipe and moisture readings narrow it further, and the tiles stay down until the spot is proven.
Call Us About the Hidden Leak TodayWe'll call you back.
Call (07) 3524 0766 to book a plumber in Newport. We're available 24/7, with $0 call-out fees, flat-rate pricing and same-day where we can.
To claim your $0 call-out fee, call (07) 3524 0766 today.